Your carefree vacation at the La Maiena Meran Resort

• Written cancellations up to 24 hours before arrival are free of charge. As a valid reason for a free cancellation applies: a positive result to Covid-19 and a travel restriction for the province of Bolzano or the prohibition on leaving the territory you are living in.
• In case of cancellation at short notice, as well as belayed arrival or premature departure, 100% of the total amount will be charged. (Not consumed meals cannot be reimbursed.)

• Up to 2 months before arrival – cancellation is free of charge
• Up to 1 month before arrival -40 % of the total amount will be charged
• Up to 1 week before arrival -70 % of the total amount will be charged
• In the last week before arrival day, in case of belayed arrival, premature departure or no-show we will charge 100 % of the total amount as per Italian law.

Security, cleanliness and hygiene are our top priorities since generations. Therefore, we set our highest and most recent hygiene standards throughout all the departments. Each department clean and disinfect their areas daily, following the HACCP colour system.

We are very proud of having taken several precautions against Covid-19 in our hotel, to guarantee the highest level of safety and protection to our guests so, we can create a safe and carefree holiday without any fear or worries.

Furthermore, numerous areas will be covered with disinfectant dispensers for our guests and employees, to guarantee a high level of safety for everyone.

Borders are open!

All citizens of the European Union and the Schengen area may enter South Tyrol and Italy without border checks.

Safe travel: Public life has resumed in South Tyrol, albeit in a new, safer way.

We create space and open our resort only for a reduced number of guests. So, we can guarantee spacious retreat areas in all the public spaces, your very own reserved table for dinner and all the sunbeds & daybeds will be placed well-spaced out.

• Easy and fast check-in from your home.
• Our luggage service will be available with respect towards all the safety measures.
• Face mask and disinfectant are available on spot in our shop.

• The La Maiena is well known for its beautiful panoramic terraces since generations. There you can dine in the evening at your personal reserved table. Stunning views of Meran & Environs are included.
• Everything in our kitchen is prepared with highest caution and this year with even more love and passion, using especially regional products. All surfaces are disinfected regularly, face mask and gloves are a matter of course.
• At the moment our breakfast and salad buffets are held as usual. By disinfecting your hands and wearing an appropriate face mask, you can serve yourself freely.
• Feel free to use our room service (for a fee) and enjoy your breakfast or dinner privately in your room.
• All our restaurant employees work with face mask.

Every guest and employee enter the resort through the main entrance, which is equipped with an iAccess SCANFACE. The camera measures your body temperature. So, we can eventually immediately react. For our own security and the protection of our guests and employees.

• Concerning hygiene, every employee has been trained by experts. Moreover, every employee wears gloves and a protective mask.
• We ask each guest to bring his own mask from home, which must be worn if the minimum distance of 1 m cannot be maintained. If you do not have a mouth and nose protection, you are welcome to buy one from our shop.
• Every public area of the hotel will be cleaned, disinfected and ventilated regularly several times a day.  All surfaces and especially all relevant contact points such as elevators, doorknobs, light switches etc. will be disinfected several times a day, too.
• Our public toilets are sufficiently equipped with soap in dispensers and disinfectants. To dry yourself paper towels are provided.
• All our rooms get properly cleaned, disinfected and ventilated daily and/or after every departure.

You will find every useful information about the hotel and your favourite newspaper online. With our fast glass fibre internet, you navigate fast and secure.

• All of our pools and Finnish saunas are open for you. A transmission of the Corona virus through the pool water is unlikely to happen. Nonetheless, we pay attention to the right distance in pools and saunas. For everyone’s health!
• Our numerous lounge areas and lawns are available, paying attention to the distancing rules.
• In every spa area you will find disinfectant and one-way disinfectant towels for the sun loungers or day beds.
• Massages and beauty treatments as well as hairdressing appointments are possible subject to specific hygiene and security measures.

• We keep being active and set our focus on outdoor sports and activities. Our position is simply unique – away from overcrowded areas, in the middle of apple meadows of Marlengo. Simply a perfect starting point for all your hikes and bike tours. In and all around Marlengo you will find many different paths from the valley up to the mountain, ideal for families and active hikers.
• Moreover, we have our two sand tennis courts, many outdoor fitness units and golf courts within spitting distance at your disposal.
• There will be held numerous activities with a reduced number of participants, because the participation to our sports & active programme will be limited, for your safety.

• 0 to 14: babysitter service on request (for a fee)
• Childcare during the period from 03.08. – 22.08.2020 for our little guests from Monday to Saturday without registration at the Kids Club in the La Maiena Residence – joyful time indoors & outdoors!
• Furthermore, we have a great outdoor playground, which is accessible at any time, two sand tennis courts, a table tennis table, and free children bike & helmet rental.
• For all our water lovers: have fun in our Balloon Lounge with baby pool and in our outdoor pool with water slide.

We would like to arrange your check-out, as easy and fast as the check-in. On request you can review and pay your hotel bill by checking it on your smartphone, the evening before departure day.